Keeping watch on Trendwest / WorldMark by Wyndham

Thursday, March 24, 2005

Iron-clad agreement

An article from www.newbusinessnews.com highlights some of Trendwest USA's collection tactics, including:
  • Collection calls at all times of the day and night
  • Users armed with caller ID are bombarded with relentless calls, re-calls and uninterrupted phone-ringing
  • A barrage of threatening collection letters
  • They will also contact your workplace, using the same tactics
  • Trendwest contends that there is no legal loophole for an un-satisfied customer to escape through
  • They will persist, even after being put on legal notice (because according to them, there is no legal alternative).
For more details, read the full article.

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