An unhappy Wyndham customer

From a reader...

Wyndham Resorts lured us by throwing us lavish and free gifts. In the promotion gatherings, they gave us a very rosy picture of their Holiday Scheme Package making us the owners of resorts exclusively holiday for members and no outsiders. For this ownership we had to pay a hefty price in instalments/lumpsum.

On becoming the member realised the cheating done by Wyndham giving preference to outsiders to earn money as we are the definate trapped members. Each time we want a holiday, we are refused and on lot of persulation and discussions ultimately, given the discarded room at low levels without any view and then the everlasting fight at reception takes place and if we are successful after creating a lot of scene, and spoiling our mood we are given a room with view. Every holiday a big breakfast is thrown where half of the resort members and the resort guests are invited to convince them to buy more points. All this is done at our monthly payments.

In addition to this, on two occasions in the past, when we cancelled a holiday booking well before time, Wyndham still deducted a hefty amount of points against our money from our account. And on we questioned them about it, instead of satisfying us with some reason, they simply banged the phone on us, making us feel like beggers (and not owners).

In another incedent, we received vouchers for 2-for-1 cruise from Wyndham Resorts which we renewed twice after shelling some money. According to this package, we were to receive two cruise tickets at the price of one ticket from a website they had given us. On enquiring and checking other websites, we found that the website quoted double the prices of the market price of cruises and hence was not actully a DISCOUNT which they promised us.

My whole regret is after spending such a lot of money I realised all this and i don't want anyone else to get trapped into this SCAM and suffer the way I have suffered - financially and mentally. I am probably trapped in this for life and if anyone could please help me get out of it.

Can't add anything to that!

-- Fabbo
Tags: wyndham worldmark